Excellent customer service

Jeremiah delivers excellent customer service, replies promptly, and has a deep inside knowledge of Canadian Visa office processes.  My wife had previously been refused a Visa, and Jeremiah helped to prepare a carefully considered case for Visa approval.

Mr. Shea has a wealth of experience managing Visa offices, which enables him to see things from a Visa Officer’s perspective.  He understands the audience and presents at the right level of detail, predicting and explicitly addressing potential concerns.  We worked remotely together on my wife’s Visa application, meeting early in the morning and late at night due to the 12 hour time difference.  The case was urgent and Jeremiah fast tracked it, working late into the night to hit the deadline.  The Visa was approved thanks to Jeremiah, great job!

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